Atwimaman Rural Bank recognizes the importance of privacy and the security of our customers' personal information. We value the trust you place in us to protect your personal information and respect your right to privacy. Preserving customer trust and the privacy of personal information at Atwimaman Rural Bank remains a core objective. We believe it is important to make clear to our customers how information is collected, used, and shared at Atwimaman Rural Bank, the benefits such use provides, and the protections put in place against unauthorized access and use. We respect your privacy and the confidentiality of your personal information, and we appreciate the opportunity to do business with you. We will only collect, transfer, process, and store your personal information with your express permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required. We will disclose the specific purpose for which we use, request, and store your personal information.
We will keep a record of that personal information and the specific purpose for which we collect it. We will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express consent to do so, or unless we are permitted to do so by law.
We may collect information from you when you register on our channels. This may include your name, e‐mail address, phone number, date of birth, gender, residential address, ID number, device ID, and device location (when onboarding on our Xpress Account service).
We may collect and combine information when you register on our mobile banking services, including information you provide to us, device IDs, cookies, and other signals, obtained from third parties and affiliates.
We collect information from devices such as mobile phones and tablets about how you interact with our services, including device-specific identifiers and information such as IP address, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, and software data.
We use your data to authenticate you and authorize access to our services on the channels.
We will contact you through email, short message services (SMS), phone call, and other ways through our services, including text messages and push notifications, about the availability of our services, security, or other service-related issues.
We serve you tailored advertisements on our services using data from advertising technologies on our services and information from advertising partners, publishers, and data aggregators.
We use data and content about our customers for invitations, promotions, and communications solely for promoting our services.
We use the data needed to investigate, respond to, and resolve complaints and service issues.
WWe use your data for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our customers and/or visitors.
WAtwimaman Rural Bank has technical, administrative, and physical safeguards in place to help protect against unauthorized access, use, or disclosure of customer information.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of secure transmission, processing, and storage services using standardized security safeguards. All supplied sensitive/credit information is encrypted via transaction layer security (TLS) technology during transmission to avoid misuse of your data.
To provide you with our services, your personal information may be transferred to countries other than your own to process and store data in accordance with our Privacy Policy.
We share information concerning your transactions and experience within Atwimaman Rural Bank, including our technology and securities subsidiaries, only to facilitate the servicing of our customers’ accounts and to offer financial products and services beneficial to our customers.
We do not share customer information with non-financial companies for the purpose of allowing them to market their products and services to our customers. We do not disclose any non-public personal information about our customers to any other third parties, except as permitted or required by law.
By using our products and services, you consent to us transferring your information to countries outside your local jurisdiction, if necessary, for Atwimaman Rural Bank’s legitimate business purposes as defined in our Privacy Policy. We are committed to ensuring your information is protected and apply security safeguards in accordance with applicable law.
We keep most of your personal data for as long as your account is active. We retain the personal data you provide while your account is in existence or as needed to provide you with our services.
You can access your personal data from our services when you follow our procedures on data subject requests. You can always modify or update your personal data using the applicable menus in the app. When you wish to deactivate yourself from our channels, you are required to send a request to groupdataprivacy@atwimamanrb.com. Atwimaman Rural Bank shall contact you within fourteen days to validate the request for processing.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, and prevent fraud. When you use or interact with our services, you consent to the data processing, sharing, transferring, and uses of your information as outlined in this Privacy Policy. Atwimaman Rural Bank shall endeavor to comply with all applicable data protection and privacy regulations, including EU General Data Protection Regulations (GDPR).